For those organisations that have high staff turnover it might be better to hide the list of inactive users as it continues to grow and doesn't shrink. This is better than having all inactive and active users under "PBX accounts" Maybe a separate p

Can the email signature be changed when sharing a link to a call recording? The emails set using this share feature may appear to some as spam. Wondering if that is something that could be made possible to allow for email signatures on the shared ca

Some meetings are MeetNow, some are Meetings, but all are displayed the same. We would like to be able to see the different meeting types on the interface.

Allow rules to be backed up with an export. Allow large rulesets to be imported with a CSV.

Sometimes we have mutiple leavers and having to go through the 'All Users' account list, scroll to the user, click options then delete and wait for the page to load is time consuming. Adding an option to select mutiple accounts and delete in bulk w

I would want to propose a feature improvement that will greatly improve our use case for capturing single-person Teams sessions. At the moment, Teams requires two people or more to start recording. In certain situations, such as in-person meetings w

There is no way to get recording details by id, for example: GET https://xxx.clarifygo.com/API/v1.0/historicrecordings/GUID This should return the details of the specific recording

Change the text in recorder column for month old recordings to "recorder details unavailable" as "no longer available" sometimes makes people think they can't get to the recordings any more

Currently, you can only comment on one call at a time but, in situations such as receptions where you may be fielding multiple calls at once, it would be beneficial to be able to select which call you are making comments on

Instead of stipulating customers MUST have a M365 or Security group named "ClarifyGo Recorded Users" for filtering of recorded users this should be a Group ID in AAD/Entra ID instead. A great example of this is a recent customer of ours that tried

Please develop a group based feature to enables roles to access recordings for those PBX accounts that sit within a particular group, currently the only way to do this is to create a custom role then individual hit the check box for each individuall

Rather than only filtering by an individual display name, could we add a list of email domains whose meetings we never want to be recorded.

If we go over our current user license an alert MUST be generated to notifiy that new users are not being call recorded, at present if totally manual

It would be very useful to view the current active call recording licenses limit. At present we have to contact OAK to find out how many active users we are licesnes for only to find out its not enough and call recordinfg are missing.

at present we have to deploy the agent to all our staff then manually configure the URL, would be much simpler to have some command line switches so we can mass deploy this with no effort something along the lines of: msiexec /i "DesktopClient_3.0.1